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Restaurant Operations Manager
2 months ago
As a General Manager at McDonald's, you will be responsible for leading the restaurant's operations, managing staff, and ensuring excellent customer service. This role requires strong leadership and communication skills, as well as the ability to make critical business decisions.
Key Responsibilities- Lead the Experience: Manage all aspects of the restaurant, including food production, guest service, and crew management.
- Plan for Success: Proactively lead and manage all People processes, including recruiting, hiring, staffing, performance management, training, and coaching.
- Be in the Know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
- Take Action First: Ensure food safety measures are set and achieved to McDonald's standards of excellence.
- Inspire and Empower: Maintain a high level of standard for guest and employee safety.
- Be Results-Oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.
- Education: HSD or GED preferred.
- Experience: 1+ years' experience leading, motivating, and/or developing others, or US Military Service.
- Skills: Passion for helping and serving others, commitment to excellence and safety in the workplace, strong customer service and support focus, ability to communicate effectively and anticipate customer needs.
