Operations Manager

6 days ago


Novi, Michigan, United States Five Guys Full time

About the Role:

We are seeking a highly motivated and experienced General Manager to join our team at Five Guys. As a General Manager, you will be responsible for leading our restaurant team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and manage a team of restaurant staff to achieve sales and customer service targets
  • Develop and implement strategies to improve restaurant performance and profitability
  • Manage inventory, labor costs, and other operational aspects of the restaurant
  • Ensure compliance with company policies and procedures
  • Collaborate with other departments to achieve business objectives

Requirements:

  • 2+ years of leadership experience in the restaurant industry
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Passion for delivering exceptional customer service

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career growth and development
  • Comprehensive benefits package
  • Flexible scheduling and work-life balance

Five Guys Core Convictions:

  • Remain Humble - It means you're never above having to do the dishes.
  • Exceed Expectations - Consistently give them more than they asked for.
  • Always Do The Right Thing - Let your conscience be your guide and your grit.
  • Leading By Example - Show them what it looks like to be a great leader.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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