Human Resources Manager
4 weeks ago
Job Title: Human Resources Manager
About the Role: The Human Resources Manager is responsible for overseeing all day-to-day operations and administrative matters for personnel within Safe Place for Youth. This critical role ensures high-quality personnel administration management, compliance, certification, benefits, leaves, ADA, and development. The HR Manager works closely with Senior Management to develop and implement strategic initiatives for organizational growth and capacity building.
Key Responsibilities:
- Ensures thorough investigations involving employee complaints and grievances, conducts interviews, and prepares for internal investigations.
- Maintains records of grievance actions, formal investigations, and complaints, and manages the employee appeal process.
- Provides leadership to a high-performing, motivated HR team that deals with personnel matters in a prompt, courteous, respectful, efficient, and helpful way.
- Implements human resources strategies by establishing HR staff accountabilities, including information management, personnel processing, compensation, health and welfare benefits, records management, safety and health, employee relations, and retention, AA/EEO compliance, and labor relations.
- Prepares and maintains employment records related to events such as hiring, terminations, leaves, transfers, or promotions, and works directly with department managers to assist them in carrying out their responsibilities on HR matters.
- Manages the day-to-day operation of all employee benefit programs, including initial enrollments, processing of benefit withholding through payroll, claims documentation, and the processing and termination of coverage at time of separation from Safe Place for Youth.
- Partners in the oversight of all payroll administration for all agencies, ensures that HR processes and systems are well defined and managed, and coordinates the maintenance of a comprehensive record-keeping system for all employee information needs.
- Evaluates reports, decisions, and results of department initiatives in relation to established goals, recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of department and services performed, and administers HR policies and procedures in accordance with the organization's overall goals and in compliance with professional standards, state and federal regulatory requirements, and laws.
- Communicates changes in personnel policies and procedures and ensures proper compliance is followed, applies policies and procedures in a consistent, fair, and equitable manner to all employees, regardless of position or status, taking all relevant circumstances into consideration, and maintains HR communications, both internal and external, and builds and maintains relationships with vendors, attorneys, brokers, and other partners.
- Provides necessary and adequate information to staff via memos, letters, policies & procedures, and other forms of official documentation and correspondence, and performs other duties as assigned to support the mission and goals of the organization.
- Requirements:
- Bachelor's degree in Human Resources, Business Administration, Occupational Safety, or a related field is preferred.
- Proficient in using HRIS systems and Google Suite, particularly Excel for data management and reporting is preferred.
- 2-3 years of experience of employee relations experience (i.e. conflict resolution, employee grievances, and internal investigations) is required.
- Minimum 5 years of progressive hands-on Human Resources management, preferably in the non-profit sector, to include administration of payroll, benefits, HRIS maintenance, and administration of leave of absence programs, working knowledge of unemployment insurance, Workers Compensation, Wage and Hour regulations, Title 7, and Employment Law is required.
- Knowledge of safety regulations and standards is preferred.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively, strong communication skills, both written and verbal, with an ability to clearly convey information and instructions, and competencies such as detail-oriented with a critical eye for accuracy and compliance in documentation, a proactive approach to problem-solving and conflict resolution, ability to maintain confidentiality regarding personnel and company information, strong interpersonal skills to interact effectively at all levels of the organization, and a commitment to promoting a culture of safety and wellness throughout the organization are required.
Work Environment and Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, changes in the environment, such as the office or outdoors, and physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
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