Behavioral Health Collections Specialist
3 weeks ago
We are seeking a highly skilled Collections Specialist to join our team at ICBD Holdings LLC. As a key member of our revenue cycle team, you will be responsible for effective communication and coordination with insurance companies and clients to obtain maximum benefits for our clients.
Key Responsibilities- Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
- Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc.
- Status claims and add notes in the patient accounting system (CollaborateMD).
- Escalate any payor or client claim issues to department leadership.
- Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied.
- Update patient demographics and insurance information as needed.
- Behavioral health out-of-network billing: 3 years of experience.
- Knowledge and experience with CollaborateMD EMR and billing software programs.
- Experience with ABA therapy preferred.
- Willingness to submit to drug and background screenings.
- Proficiency in Microsoft Excel to maintain and interpret comprehensive reports crucial for operational insights.
- Ability to be proactive and dependable.
- Problem-solving skills.
- Team-player attitude.
- Capable of learning quickly.
- Ability to manage a steady and high-volume workload with efficiency.
- Excellent verbal and written communication skills.
- Strong organizational abilities.
- Accurate, thorough recordkeeping skills.
- Telephone communication skills.
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Collections Specialist
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Fort Lauderdale, Florida, United States ICBD Holdings LLC Full timeAbout ICBD Holdings LLCICBD Holdings LLC is a dynamic company specializing in medical billing and revenue cycle management for the behavioral health and autism fields. Our team of experts has extensive knowledge and a deep understanding of the specific challenges in these markets, allowing us to provide innovative solutions.Job Title: Collections Specialist...
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