Collections Specialist
3 days ago
ICBD Holdings LLC is a dynamic company specializing in medical billing and revenue cycle management for the behavioral health and autism fields. Our team of experts has extensive knowledge and a deep understanding of the specific challenges in these markets, allowing us to provide innovative solutions.
Job Title: Collections Specialist - Behavioral HealthWe are seeking an experienced Collections Specialist to join our team. As a Collections Specialist, you will be responsible for effective communication and coordination with insurance companies and clients to obtain maximum benefits for clients.
Key Responsibilities:- Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
- Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc.
- Status claims and add notes in the patient accounting system (CollaborateMD)
- Escalate any payor or client claim issues to department leadership
- Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied
- Update patient demographics and insurance information as needed
- Behavioral health out-of-network billing: 3 years of experience
- Knowledge and experience with CollaborateMD EMR and billing software programs
- Experience with ABA therapy preferred
- Willingness to submit to drug and background screenings
- Proficiency in Microsoft Excel to maintain and interpret comprehensive reports crucial for operational insights
- Ability to be proactive and dependable
- Problem-solving skills
- Team-player attitude
- Capable of learning quickly
- Ability to manage a steady and high-volume workload with efficiency
- Excellent verbal and written communication skills
- Strong organizational abilities
- Accurate, thorough recordkeeping skills
- Telephone communication skills
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