Director of IT Operations

1 day ago


Washington, Pennsylvania, United States American Humane Full time
Job Title: Director of IT Operations

American Humane is seeking an experienced Director of IT Operations to oversee the daily IT operations of the organization. This role involves developing and deploying a strategic, comprehensive enterprise cybersecurity program, managing organizational risks, and recommending practical solutions to improve the effective use of technology.

Responsibilities:
  • Develop and implement IT strategies to support business objectives
  • Manage and oversee IT operations, including network infrastructure, cybersecurity, and cloud computing
  • Lead the development and deployment of new technologies to improve efficiency and productivity
  • Collaborate with the Chief Technology Officer to develop and implement IT policies and procedures
  • Manage and oversee IT staff, including the Service Desk System Administrator
  • Develop and implement cybersecurity policies and procedures to protect American Humane's data and systems
  • Provide technical guidance and support to staff on IT-related issues
  • Monitor and report on IT performance metrics and provide recommendations for improvement
Requirements:
  • Bachelor's degree in a related field or equivalent professional experience
  • 5 or more years of experience working in IT with management responsibility
  • Experience managing direct reports in an IT function
  • Firm grasp of IT concepts and principles, including network infrastructure, cybersecurity, and cloud computing
  • Excellent written and verbal communication skills
  • Ability to follow-up and meet deadlines, conduct and direct research into IT issues and products
Work Environment:

The position will be a hybrid of office/telework with the position based in the Washington, DC headquarters office. Must be comfortable with animals, particularly dogs, in the office and at events. Must be able to sit for extended periods as well as look at and work from a computer screen for long periods.

American Humane is an Equal Opportunity Employer with a commitment to fostering and growing diversity, equity, and inclusion in the workplace and the humane space.


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