Donor Relations and Operations Manager

16 hours ago


Washington, Pennsylvania, United States Health and Environmental Sciences Institute (HESI) Full time
Job Title: Donor Relations and Operations Manager

At the Health and Environmental Sciences Institute (HESI), we are seeking a highly skilled and experienced Donor Relations and Operations Manager to join our team. As a key member of our organization, you will be responsible for managing key donor relationships, supporting institutional operations, accounting, and budgets as part of our effort to address global health and environmental challenges.

Key Responsibilities:
  • Manage key facets of donor stewardship, including processing annual donor invoices, maintaining lists of key contacts in donor organizations, fulfilling payment-related donor information requests, and working with HESI leadership and management staff to address other donor-related reporting as assigned.
  • Lead annual member outreach activities to donors through dissemination of customized HESI Sponsorship reports as prepared by the HESI Scientific Staff.
  • Maintain member information in the Constant Contact database.
  • Report to Executive Director/Deputy Director on trends in donor composition.
  • Assist the Associate Director for Program Development & Resourcing in tracking of grants and grant-related contracts.
Operational Management:
  • Work directly with HESI's finance department and legal department to support HESI operations and the annual organizational financial audits and other compliance requirements.
  • Support the Executive Director in disseminating communications and requests to the HESI Board of Trustees and broad HESI membership. This includes engaging directly with members of HESI's global Board of Trustees to communicate logistical and administrative needs, scheduling and providing logistical support for Board-related events and activities.
  • Identify opportunities to enhance and streamline internal systems to support the work of the organization.
  • Manage organization-wide vendor contracts, payment, and financial transactions.
  • In partnership with senior HESI staff, monitor organizational budget relative to Board expenditures and expenses for Bi-Annual Scientific Conference.
  • Lead logistical support for events, meetings and conferences for HESI and its programs on an as needed basis. This may include coordinating banquet event orders (BEOs), and providing onsite logistical support, and assisting with booking guest travel for events.
  • Adhere to strict deadlines for completion of all assigned work.
  • Completes special projects and ad hoc tasks as needed to support the organization.
  • Exercise a high degree of judgment and discretion while collaborating with leaders and staff throughout the organization.
Requirements:
  • Familiarity with nonprofit member and donor management a plus.
  • Bachelor's degree or equivalent experience required, with a minimum of 3+ years of work experience involving increasing responsibilities in a related field or discipline such as project management, donor relations, grant management, membership management, nonprofit administration, or similar.
  • Proficiency with the Windows environment and MS Office suite, along with experience using databases like Constant Contact and PN3 (AR/AP) preferred.
  • Ability to quickly learn and adapt to new software and technologies as needed.
  • Proven track record of strategic and creative approaches to tasks.
  • Demonstrated ability to lead and manage multiple, concurrent projects with strong organizational skills, setting priorities, and meeting tight deadlines in a dynamic environment.
  • Flexible and adaptable to shifting priorities and new tasks, with a proactive approach to managing change.
  • Self-motivated and able to work well with and through others, having a strong commitment to customer service.
  • Strong attention to detail and superior verbal, writing, and proofreading skills.
  • Ability to travel domestically or internationally.
Work Environment and Additional Tasks:
  • This role involves work performed in an office or similar environment and may involve extended periods of sitting, working at a computer, and supporting meeting logistics.
  • Occasional physical tasks may include lifting and moving items up to 20+ pounds, such as boxes or meeting materials, and setting up or breaking down event logistics.
  • Mobility in confined or restricted spaces may be required for brief periods, particularly when supporting meetings or event logistics, which may involve occasional movement or physical tasks.
About HESI:

At HESI, it is our mission as a nonprofit to collaboratively identify and help to resolve global health and environmental challenges through the engagement of scientists from academia, government, industry, clinical practice, research institutes and NGOs. We achieve that in a variety of ways:

  • Create a collaborative environment where scientists from academia, government, industry, and NGOs come together to find solutions that improve health and environmental safety.
  • Encourage the development of meaningful studies that ask the right questions, structure the right framework, and develop solutions that inform decision-making by both private- and public-sector scientists.
  • Create a knowledge base that can be easily transferred from the laboratory or journal page to real life.


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