Employee Assistance Program Counselor
2 weeks ago
Northern Light Health
Department: Healthy Life EAP
Position Type: Full Time
Weekly Hours: 40.00, 8:00am - 5:00pm
Overview:
This role is dedicated to enhancing the wellbeing of clients, employees, and stakeholders. We recognize the significance of self-care in providing exceptional support to others. At Healthy Life EAP, our work culture prioritizes work/life balance, teamwork, innovation, and professional growth. Our team consists of seasoned independent counselors committed to delivering top-notch assistance to our clients while receiving mutual support from one another. We employ a distinctive streamlined approach to intervention and documentation.
Key Responsibilities:
- Conduct assessments, referrals, and short-term services for EAP clients.
- Facilitate Corporate Leadership Training and Consultation.
- Offer individual consultation and coaching for C-Suite executives.
- Manage supervisor-mandated and SAP referrals.
- Respond to critical workplace incidents.
- Assist in client account management and retention efforts.
- Provide case management and HR consultation as required.
- Deliver on-site services upon request, including training sessions.
- Maintain timely records in the EAP software system and provide necessary documentation as scheduled.
- Identify opportunities for expanding business client relationships.
- Fulfill on-call responsibilities as necessary.
- Support miscellaneous tasks as needed.
Essential Competencies and Skills:
- Integrity and Trust: Consistently acts in alignment with core values and commitments, leading by example.
- Respect: Treats others fairly, valuing diversity and contributing to an inclusive culture.
- Accountability: Participates in a work environment where individuals hold themselves and others accountable for outcomes.
- Compassion: Demonstrates genuine care for individuals and is readily available to assist, showing a strong desire to alleviate others' suffering.
Required Credentials:
- Licensed Clinical Social Worker (LCSW)
Educational Requirements:
- Master's Degree
Working Conditions:
- Ability to drive to fulfill job responsibilities.
- Engagement with computers, including typing, reading, and writing.
- Physical capability to reach for items and lift, move, or load up to 20 pounds.
- Prolonged periods of sitting, standing, and walking.
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