Healthcare Financial Support Specialist

2 weeks ago


Los Angeles, California, United States Insight Global Full time
Job Overview

Position Summary: A prominent organization is seeking a dedicated Financial Assistance Representative. This role is pivotal in assisting individuals in navigating financial aid programs within the healthcare sector.

Key Responsibilities:

  • Evaluate and identify candidates eligible for financial assistance programs.
  • Manage and update patient profiles in the electronic medical records system.
  • Communicate necessary adjustments to accounts and generate correspondence as required.
  • Support patients in understanding the Revenue Cycle process, particularly in relation to financial assistance and payment plans.

Required Qualifications:

  • Minimum of 3 years of customer service experience in a healthcare environment.
  • At least 3 years of experience in revenue cycle management, financial assistance, or payer relations.
  • Proficiency in electronic medical records (EMR) systems.
  • High School Diploma or GED equivalent.

Preferred Qualifications:

  • Familiarity with Epic Software.

Work Environment: This is a fully remote position, requiring a reliable internet connection and a quiet home workspace. The standard working hours are Monday to Friday, from 8:00 AM to 4:30 PM, for a contract duration with potential for extension.

Equipment: Necessary equipment will be provided onsite.



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