Healthcare Financial Support Specialist
2 weeks ago
Position Summary: A prominent organization is seeking a dedicated Financial Assistance Representative. This role is pivotal in assisting individuals in navigating financial aid programs within the healthcare sector.
Key Responsibilities:
- Evaluate and identify candidates eligible for financial assistance programs.
- Manage and update patient profiles in the electronic medical records system.
- Communicate necessary adjustments to accounts and generate correspondence as required.
- Support patients in understanding the Revenue Cycle process, particularly in relation to financial assistance and payment plans.
Required Qualifications:
- Minimum of 3 years of customer service experience in a healthcare environment.
- At least 3 years of experience in revenue cycle management, financial assistance, or payer relations.
- Proficiency in electronic medical records (EMR) systems.
- High School Diploma or GED equivalent.
Preferred Qualifications:
- Familiarity with Epic Software.
Work Environment: This is a fully remote position, requiring a reliable internet connection and a quiet home workspace. The standard working hours are Monday to Friday, from 8:00 AM to 4:30 PM, for a contract duration with potential for extension.
Equipment: Necessary equipment will be provided onsite.
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