Customer Experience Coordinator

5 days ago


Indianapolis, Indiana, United States T.J. Maxx Full time
Customer Experience Coordinator

At T.J. Maxx, we're looking for a skilled Customer Experience Coordinator to join our team. As a key member of our front-end team, you'll play a vital role in ensuring our customers receive exceptional service and have a seamless shopping experience.

Key Responsibilities:
  • Train and mentor associates on front-end principles to deliver outstanding customer service
  • Coach associates on personalizing the customer experience and promoting loyalty programs
  • Ensure associates execute tasks and daily activities efficiently
  • Address customer concerns and issues promptly and professionally

We're committed to creating a positive and inclusive work environment where our associates can thrive. If you're passionate about delivering exceptional customer experiences and have a knack for leadership, we'd love to hear from you.



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