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Customer Experience Sales Representative

2 months ago

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Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Sales Representative to join our team at Bob's Discount Furniture. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through a consultative approach.

Key Responsibilities

  • Engage with customers to understand their home furnishing needs and provide personalized recommendations to meet their expectations.

  • Develop and maintain a customer base through effective communication, follow-up, and relationship-building.

  • Utilize product knowledge and sales skills to generate sales through a low-pressure, consultative approach.

  • Work collaboratively with colleagues to achieve sales goals and provide a seamless customer experience.

Requirements

  • Highly energetic and self-motivated sales professional with exceptional interpersonal, listening, and communication skills.

  • Ability to build rapport with customers and develop strong relationships.

  • Competitive and goal-oriented nature with a strong work ethic.

  • Flexibility to work a 5-day retail schedule, including nights, weekends, and holidays.

  • Basic computer skills and previous sales experience in a retail commission-based environment.

What We Offer

  • A competitive hourly advance/draw vs commission pay structure with bonus potential.

  • National health, dental, and vision coverage.

  • Life insurance and 401(k) profit-sharing plan with a generous company match.

  • Paid personal/sick days, vacation, sick days, holidays, and birthday off.

  • Employee assistance program and employee discount.

  • Flexible work schedule and opportunities for career growth and advancement.