Fitness Club Representative

2 months ago


Tyler, Texas, United States Planet Fitness Full time
{"title": "Customer Service Representative", "content": "Grow with Us

We're a dynamic team at Planet Fitness, a leading fitness club chain with over 130 locations across the US. Our mission is to provide an exceptional member experience, and we're looking for a talented Customer Service Representative to join our team.


Key Responsibilities:
  • Provide top-notch customer service to our members, ensuring a positive and welcoming experience.
  • Check members into the system, assist with new account sign-ups, and facilitate updates to member accounts.
  • Respond to member inquiries and concerns in a timely and professional manner, escalating issues to management as needed.
  • Maintain a clean and organized facility, adhering to our high standards of cleanliness and safety.

Requirements:
  • Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues.
  • Punctuality and reliability are essential, as you'll be working in a fast-paced environment.
  • High School diploma or equivalent required, with a strong focus on teamwork and diplomacy.

What We Offer:
  • A competitive salary and benefits package, including paid time off and health insurance.
  • A free Planet Fitness Black Card membership, allowing you to enjoy our facilities and services.
  • Opportunities for career growth and development, with a focus on promoting from within.

We're committed to creating a safe and healthy work environment, with strict safety and cleaning protocols in place. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you"}



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