Fitness Club Representative
2 weeks ago
Crunch Fitness is seeking a Member Service Representative to provide exceptional customer service to our club members and staff. As a key member of our team, you will be responsible for creating a warm and welcoming environment for our members and guests.
Responsibilities- Provide exceptional customer service to members and guests
- Assist with membership sales and promotions
- Promote membership privileges and services
- Deliver on new member enrollment expectations
- Check in members and guests in accordance with company procedures
- Answer phones in a courteous and professional manner
- Communicate special events and promotions to members and guests
- Facilitate member requests and forward to management as needed
- Maintain a professional and courteous disposition
- Be an expert in all club facilities, services, and programs
- Maintain a clean and organized work area
- Minimum 1 year of experience in a service-oriented position
- Ability to communicate effectively and demonstrate proficiency in reading and writing skills
- Strong customer service orientation
- CPR/AED certification required
- Must be able to lift or move up to 50 lbs
- Physical effort required for daily duties include prolonged standing and walking
$12-14/hour + Commission
Benefits- PTO
- Subsidized health insurance coverage for full-time positions
- Basic Life and AD&D
- HSA
- Short-term disability
- Free gym membership
No travel required
Equal Opportunity EmployerCrunch Fitness is an Equal Opportunity Employer and complies with ADA regulations as applicable.
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