Customer Service Representative
4 weeks ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team at Sam's Club. As a Customer Service Representative, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and assisting with various tasks on the sales floor.
Key Responsibilities
- Provide excellent customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Assist members with their purchases, including loading their vehicles and ensuring they have a positive experience.
- Ensure the sales floor is well-maintained, including restocking shelves and retrieving carts.
- Process transactions accurately and efficiently, using cash registers and other equipment as needed.
- Comply with company policies and procedures, including those related to safety, security, and customer service.
Requirements
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
- Competitive hourly wage.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
About Sam's Club
Sam's Club is a membership-based warehouse club that offers affordable, wholesale merchandise to members. We believe in understanding, respecting, and valuing diversity, and we strive to create a positive and inclusive work environment for our associates and members.
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