Fitness Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Fitness Operations Manager to join our team at Crunch Fitness. As a key member of our leadership team, you will be responsible for assisting the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness.
Responsibilities:
* Assist in recruiting, hiring, training, and developing a high-performing staff
* Monitor and scorecard performance of the staff to meet or exceed expected KPI standards
* Lead by example by delivering personal and team performance targets
* Manage team member performance standards, with ongoing development, training, and coaching
* Impact member retention by delivering the "Wow 10-Member Experience"
Requirements:
* 2 years of fitness facility and/or customer service-oriented management experience
* Experience executing objectives quickly and effectively, including achieving KPIs
* Experience leading and/or supervising employees preferred
* CPR/AED certification required (can be obtained within 30 days of hire)
What We Offer:
* Competitive salary and bonus opportunities
* Salaried flexible PTO and paid holidays
* Subsidized health insurance coverage for full-time positions
* Employer-paid basic life and AD&D
Equal Opportunity Employer:
Crunch Fitness is an Equal Opportunity Employer and complies with ADA regulations as applicable.
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