Fitness Operations Manager

4 weeks ago


Tyler, Texas, United States Crunch Fitness Full time
Assistant General Manager

At Crunch Fitness, we're seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for assisting the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness.

Key Responsibilities:

Assist in recruiting, hiring, training, and developing a high-performing staff to maintain proper staffing levels at all times.

Monitor and scorecard performance of the staff to meet or exceed expected KPI standards.

Lead by example by delivering personal and team performance targets.

Manage team member performance standards, with ongoing development, training, and coaching.

Impact member retention by delivering the 'Wow 10-Member Experience'.

Requirements:

2 years of fitness facility and/or customer service-oriented management experience required.

Experience executing objectives quickly and effectively, including achieving KPIs required.

Experience leading and/or supervising employees preferred.

CPR/AED certification required (can be obtained within 30 days of hire).

Understanding of labor control, optional staffing levels, and controls overtime.

Ability to maintain high standards at the gym.

Ability to demonstrate integrity and judgment that inspires trust, setting examples in all behaviors and actions.

Clear communication skills, demonstrating confidence.

Benefits:

Salaried Flexible PTO

Paid Holidays

Subsidized health insurance coverage (health, dental, vision) for full-time positions

Employer Paid Basic Life and AD&D

HSA

Short-term disability

Voluntary Supplemental Life Insurance for employee, child, and spouse

Free gym membership

10 days sabbatical after 5th year of employment

Yearly contest winners have the opportunity to go to tropical destinations (for select roles)

Equal Opportunity Employer:

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. We provide equal employment opportunities to all employees and employment applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Join us in making Crunch Fitness the talk of the town. Apply now and be a driving force in transforming lives through fitness.

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