Front Desk Associate

3 weeks ago


Monterey, California, United States Everly Grove Hotel Group Full time
Front Desk Associate Job Description

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Everly Grove Hotel Group. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.

Key Responsibilities:

  • Welcome and assist guests with a warm and professional demeanor.
  • Manage check-ins and check-outs efficiently.
  • Handle guest inquiries, reservations, and requests with a high level of service.
  • Resolve guest issues and concerns promptly and effectively.
  • Collaborate with other departments to ensure a seamless guest experience.

Nice to Haves:

  • Previous experience in a front desk or customer service role preferred, but not required.
  • Excellent communication and interpersonal skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Proficiency with computers and ability to learn new software.
  • Flexibility to work various shifts, including weekends and holidays.

We look forward to meeting you and discussing this exciting opportunity to join our team at Everly Grove Hotel Group.



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