Front Desk Associate
2 days ago
The Joint Chiropractic is seeking a highly motivated and enthusiastic individual to join their team as a Front Desk Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service to our members and patients, while also driving sales and promoting our wellness offerings.
Key Responsibilities:
- Provide top-notch customer service to members and patients
- Meet sales goals by acquiring new memberships
- Greet and check-in members and patients in a timely and efficient manner
- Handle phone calls and re-engage inactive members to ensure a seamless experience
- Stay informed about membership options and promotions to effectively communicate with members
- Maintain a clean and organized clinic environment
- Confidently present and sell memberships to new and existing members
- Communicate member concerns to management in a professional and timely manner
- Embrace opportunities for learning and growth to enhance your skills and knowledge
- Accept constructive feedback positively and implement changes as needed
- Perform tasks that require standing, sitting, and lifting up to 50 pounds
- Uphold the core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY
Requirements:
- High school diploma or equivalent (GED)
- Previous sales experience - minimum 1 year
- Strong phone and computer skills
- Ability to prioritize and multitask effectively
- Excellent customer service and communication skills
- Experience in educating patients on wellness offerings
- Effective team player in a dynamic environment
What We Offer:
- Competitive pay rate of $18.50/hour depending on experience
- Opportunities for growth and advancement within the company
- A dynamic and supportive work environment
- Professional development and training opportunities
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