Digital Services Associate

5 days ago


Monterey, California, United States Middlebury College Full time
Job Summary

We are seeking a highly skilled Digital Services Associate to join our team at Middlebury College. As a key member of our library systems team, you will be responsible for maintaining our key technology platforms, software, and web presence. This includes troubleshooting and testing updates, as well as serving on Vermont-based teams associated with these platforms.

Key Responsibilities
  • Provide training, support, and feedback to library staff on changes to library technology platforms
  • Serve as primary liaison to technology and access services teams and vendors both internally and externally
  • Support the Middlebury Institute Digital Repository, in coordination with Vermont-based staff, and provide guidance to Middlebury Institute faculty and research staff in support of their submissions to the Repository
  • Promote Diversity, Equity, and Inclusion (DEI) efforts with a focus on equitable access to technology tools, collections, library spaces, and other resources
  • Hire and train graduate assistants to support ongoing projects and web-based library services
  • Design and produce instructional videos in collaboration with the Research & Instruction Librarian
Requirements
  • At least three years of experience working in library services with emphasis on technology platforms, including hands-on experience with library software, preferred
  • Supervisory experience
  • Ability to communicate with both technical and non-technical personnel in a results and customer service-oriented manner essential
  • Oversees library operations during evening and weekend shifts when no other staff members are present
  • Provides a high level of assistance with front desk operations as needed
  • Dedication to working collaboratively with a team
  • Relevant BA or equivalent
Physical Demands and Working Conditions
  • This is a full-time, on-campus position
  • Shared participation in evening and weekend hours may be required
  • The work is mostly sedentary and includes no special physical demands
Benefits

Middlebury College offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits. We also offer a generous time-away program, with up to 34 days per year during the first two years of service, increasing as the term of service lengthens.

We are an equal-opportunity employer where diversity, equity, and inclusion are core values. We recruit talented and diverse faculty, staff, and students from across the United States and around the world. We encourage applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities.



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