Digital Services Associate
4 weeks ago
We are seeking a highly skilled Digital Services Associate to join our team at Middlebury College. This is a full-time, benefits-eligible position with a hiring range of $27.22-$34.02 per hour.
Key Responsibilities- Maintain key library technology platforms, software, and web presence, including troubleshooting and testing of updates.
- Provide training, support, and feedback to library staff on changes to library technology platforms.
- Serve as primary liaison to technology and access services teams and vendors both internally and externally.
- Support the Middlebury Institute Digital Repository, in coordination with Vermont-based staff, and provide guidance to Middlebury Institute faculty and research staff in support of their submissions to the Repository.
- Promote Diversity, Equity, and Inclusion (DEI) efforts with a focus on equitable access to technology tools, collections, library spaces, and other resources.
- Hire and train graduate assistants to support ongoing projects and web-based library services.
- Design and produce instructional videos in collaboration with the Research & Instruction Librarian.
- At least three years of experience working in library services with emphasis on technology platforms, including hands-on experience with library software, preferred.
- Supervisory experience.
- Ability to communicate with both technical and non-technical personnel in a results and customer service-oriented manner essential.
- Oversee library operations during evening and weekend shifts when no other staff members are present.
- Provide a high level of assistance with front desk operations as needed.
- Dedication to working collaboratively with a team.
- Relevant BA or equivalent.
Middlebury College offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits. The College also offers a generous time-away program - up to 34 days per year during the first two years of service, increasing as the term of service lengthens.
Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.
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