Customer Service Coordinator
4 weeks ago
As a Customer Service Coordinator at NorthPoint Search Group Inc, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on processing sales orders, generating contracts, and ensuring 100% customer satisfaction. You will also be responsible for managing the flow of information between customers and operations, understanding products, suppliers, and business partners, and tracking and managing builder PO portals for scheduling and installation. Additionally, you will be required to maintain appropriate staffing levels to ensure efficient order processing, assist in billing for builder and homeowner direct sales, and provide coaching, feedback, and ongoing technical and communication training to all employees to increase performance and profitability.
Key Responsibilities:
Process all builder and homeowner-direct sales, generating sales orders and contracts
Manage the flow of information between customers and operations
Understand products, suppliers, business partners, and competitive advantage
Track and manage builder PO portals for scheduling and installation
Maintain appropriate staffing levels to ensure efficient order processing
Assist in billing for builder and homeowner direct sales
Provide coaching, feedback, and ongoing technical and communication training to all employees
Requirements:
Familiarity with the construction industry and understanding of the needs and challenges of homebuilders, contractors, and building suppliers
Excellent communication and interpersonal skills
High level of initiative, creative thinking, decision making, and problem resolution skills
3-5 years of Customer Service-related work experience in a management role
Demonstrate computer literacy and proficiency with the MS Office Suite, especially Excel, Outlook, and Word
Excellent time management skills and the ability to manage multiple tasks with shifting priorities and timeframes
What We Offer:
Base salary plus benefits, including medical, dental, vision, PTO, laptop, and cell phone allowance
-
Rehabilitation Services Coordinator
1 month ago
Lawrenceville, Georgia, United States Resurgens Orthopaedics Full timeJob SummaryWe are seeking a highly organized and customer-focused Rehabilitation Services Specialist to join our team at Resurgens Orthopaedics. This role is responsible for providing exceptional patient service, ensuring timely and accurate completion of patient paperwork, and coordinating rehabilitation services.Key ResponsibilitiesGreets and welcomes...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States Domino's Pizza LLC Full timeJob DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be the face of our brand, interacting with customers and providing exceptional service. Your positive personality, enthusiasm, and punctuality are essential to success in this role.Key Responsibilities:Direct activities, perform repetitive tasks, work alone and with others,...
-
Rehabilitation Services Coordinator
1 month ago
Lawrenceville, Georgia, United States Resurgens Orthopaedics Full timeJob DescriptionAt Resurgens Orthopaedics, we are seeking a highly skilled and detail-oriented Rehabilitation Services Coordinator to join our team.The ideal candidate will possess excellent customer service skills, be able to multitask, and have a strong ability to communicate effectively with patients and staff.Key Responsibilities:Greets and welcomes...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States Square Communications, Inc Full timeJob Title: Customer Service ProfessionalJob Summary: We are seeking a highly skilled Customer Service Professional to join our team at Square Communications, Inc. As a Customer Service Professional, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls. Key Responsibilities: Answer customer...
-
Customer Service Ambassador
4 weeks ago
Lawrenceville, Georgia, United States Family Dollar Full timeKey Responsibilities:As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. This includes greeting customers, assisting them with the selection of merchandise, and completing cash register transactions. You will also be expected to answer questions regarding the store and its...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States Walgreens Full timeKey Responsibilities:Deliver exceptional customer service by modeling a distinctive and delightful experience.Process sales on assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout service.Recommend items for sale to customers and suggest trade-up and/or companion items.About the Role:As a Customer Service...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States State Farm Insurance Full timeCustomer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, complaints, and policy changes in a timely and professional...
-
Customer Service Representative
1 month ago
Lawrenceville, Georgia, United States Alex Quilis - State Farm Agent Full timeJob OverviewAs a Customer Relations Representative with Alex Quilis - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States Rentokil North America Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil North America. As a Customer Service Representative, you will be responsible for handling incoming and outgoing customer interactions across multiple communication platforms to address customer needs and...
-
Customer Service Liaison
4 weeks ago
Lawrenceville, Georgia, United States State Farm Insurance Full timeCustomer Relations Representative at State Farm InsuranceKey Responsibilities:Assist clients with their insurance needs and provide exceptional customer service by answering inquiries, resolving issues, and offering suitable solutions.Process policy changes, claims, and payments accurately and efficiently.Maintain customer records and update information as...
-
Customer Service Associate
4 weeks ago
Lawrenceville, Georgia, United States Aquilas Zephir - State Farm Agent Full timeAt Aquilas Zephir - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with our customers, providing them with personalized service, and helping them find the right insurance...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States SP Plus Corporation Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SP+ Corporation. As a key member of our customer service team, you will be responsible for handling high volumes of customer calls with the highest degree of courtesy and professionalism.ResponsibilitiesHandles high volume of calls to resolve customer issues,...
-
Customer Service Representative
3 weeks ago
Lawrenceville, Georgia, United States Alex Quilis - State Farm Agent Full timeAbout Our AgencyAlex Quilis - State Farm Agent is a dynamic and ambitious team of 7, driven by a strong focus on communication and building relationships. As a team, we are young, tight-knit, and dedicated to making a real impact for our customers.As a State Farm agent team member, you will be an integral part of our team, working closely with us to provide...
-
Customer Service Liaison
4 weeks ago
Lawrenceville, Georgia, United States Gwinnett County (GA) Full timeThe Customer Service Liaison position is a vital part of the Customer Service Division, serving as the primary point of contact for customers seeking information. Key responsibilities include logging call details, updating customer records, and documenting interactions.Key qualifications include:Associate's Degree in a closely related fieldPreferred...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States Wells Fargo Full timeAbout Wells FargoWe're a leading financial services company that's committed to helping our customers achieve their financial goals. At Wells Fargo, we believe that a meaningful career is about finding all the elements that help you thrive, in one place.Why Work with Us?We offer a competitive salary, a robust benefits package, and programs to support your...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States Gwinnett County (GA) Full timeJob SummaryThe Customer Service Representative position is a key role in the Customer Service Division, serving as the first point of contact for customers seeking information.Key ResponsibilitiesAnswering incoming calls from customersResponding to inquiries, resolving issues, and providing information for the departmentInitiating outbound follow-up on...
-
Customer Service Ambassador
4 weeks ago
Lawrenceville, Georgia, United States Medieval Times Dinner & Tournament Full timeWe are seeking a Part-Time Customer Service Representative to join our team at the Atlanta Castle in Lawrenceville, GA. As a key member of our Call Center, you will be responsible for providing exceptional guest service to our customers. This is a unique opportunity to work in a dynamic and fast-paced environment, interacting with guests from all over the...
-
Customer Service Representative
1 month ago
Lawrenceville, Georgia, United States The Waters Organization Full timeJob OpportunityWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. The successful candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to clients and customersAssist with...
-
Customer Service Representative
1 month ago
Lawrenceville, Georgia, United States Domino's Franchise Full timeJob DescriptionAre you looking for a career that offers flexibility and opportunities for growth? Domino's Pizza is seeking a Customer Service Representative to join our team!As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and ensuring their satisfaction. You will be responsible...
-
Customer Service Representative
4 weeks ago
Lawrenceville, Georgia, United States Chick-fil-A Sugarloaf & 316 Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Delivery Driver at Chick-fil-A Sugarloaf & 316. As a Delivery Driver, you will be responsible for providing exceptional customer service and ensuring timely delivery of our menu items to our customers.Key ResponsibilitiesDeliver menu items to customers in a...