Customer Service Ambassador

4 weeks ago


Lawrenceville, Georgia, United States Medieval Times Dinner & Tournament Full time

We are seeking a Part-Time Customer Service Representative to join our team at the Atlanta Castle in Lawrenceville, GA. As a key member of our Call Center, you will be responsible for providing exceptional guest service to our customers. This is a unique opportunity to work in a dynamic and fast-paced environment, interacting with guests from all over the world.

Key Responsibilities:

  • Provide exceptional guest service to customers via phone and email
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals

Requirements:

  • Availability to work on Sundays and Mondays
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Medieval Times:

Medieval Times Dinner & Tournament is a unique dining experience that combines a medieval-themed dinner show with live action and entertainment. Our guests come from all over the world to experience our legendary knights, horses, and falconry.



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