Service Operations Manager
1 month ago
bServiceOperationsManager/bbrbrAtJobot,weareseekingahighlyskilledServiceOperationsManagertooverseeourserviceoperations.Asakeymemberofourteam,youwillberesponsibleforbuildingandmanagingateamofElectro-MechanicalAssemblersandDemonstrators(EMAD),ensuringthatinstallationsandservicecallsarecompletedcorrectly,ontime,andonbudget.brbrKeyResponsibilities:brbr*Visualize,design,andbuildaworld-classserviceorganizationfocusedontakingcareofeachandeverycustomerandtheirneedsbr*Identify,recruit,andhirepersonnelwhoarefocusedonservicingcustomersandtheirmachineswhileensuringtheyhavetherightelectro-mechanicalhardskillstocompletethetasksneededbr*Continuallyimprovetheskillsetofthatteamtotakebettercareofcustomersviamentorship,training,andteambuildingbr*Serveasinitialpointofcontactforcustomerswithelectricalandmechanicalissues.Troubleshootandsolveoverphonebr*Takeinstallprocessfromsales,includinginstallletter,drawings,etcbr*Ensurethateachandeveryinstallorservicevisitisdealtwithinatimelymannerbr*MaintainthatscheduleinawayvisibletoboththemanagementteamandtheEMADsbr*Ensurethateachandeveryservicevisitisproperlyandprofessionallydocumentedinternallyandexternallybr*Identifytherighttools–software,trainers,physicalshopsetup,documentcontrol,etc–tomaximizetheskillsandimprovetheefficacyoftheteamwiththeoutcomeofimprovingthecustomerexperiencebr*Becometheexpertontheproductline.BearesourcetotheEMADs,salesteam,etcinhowthemachineryoperatesandhowitcansolvecustomerproblemsbr*Buildrelationshipswithsuppliers(MCI,HiTec,etc)toensurethatwegetthesupportneededwhenweneeditbr*Fromtimetotime(20%)traveltocustomerstounderstandserviceissuesandsolvethem.Bepersonallyinvolvedwithkeycustomersandtheirchallenges,especiallyleasecustomersbrbrbRequirements/bbrbr*Competitivesalaryandperformance-basedincentivesbr*Comprehensivehealthbenefitspackagebr*Opportunitiesforprofessionaldevelopmentandcareergrowthbr*CollaborativeandinnovativeworkenvironmentbrbrbAboutUs/bbrbrJobotisaleadingmanufacturerspecializinginmachinery,dedicatedtodeliveringcutting-edgetechnologyandinnovativesolutionstoourglobalclientele.Withastrongcommitmenttoqualityandcustomersatisfaction,weareexpandingourteamandseekingadynamicServiceOperationsManagertooverseeourserviceoperations.
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Service Operations Manager
4 weeks ago
Wilmington, Massachusetts, United States Jobot Full timeJob SummaryWe are seeking a highly skilled Service Manager to oversee our service operations. As a key member of our team, you will be responsible for ensuring that our machines are assembled and installed correctly, and that our customers receive exceptional service.Key Responsibilities Assemble machines based on general machine building knowledge and...
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Wilmington, Massachusetts, United States Super Service Today Full timeJob DescriptionSuper Service Today is a dynamic company that offers a fast-paced work environment, opportunities for career growth, and competitive benefits. Our company provides a range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, allowing employees to reach their full potential.What We...
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Branch Operations Manager
1 month ago
Wilmington, Massachusetts, United States Reading Co-Operative Full timeJob Title: Assistant Branch ManagerAs a key member of the Reading Cooperative Bank team, the Assistant Branch Manager plays a vital role in driving the success of our branches. This dynamic individual will be responsible for overseeing the day-to-day operations of the branch, ensuring seamless execution of banking services, and fostering a culture of...
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Operational Branch Manager
4 weeks ago
Wilmington, Massachusetts, United States Reading Co-Operative Full timeAs an Operational Branch Manager at Reading Co-Operative, you will be responsible for the day-to-day operations of the branch, ensuring the bank's customers receive exceptional service and that the branch meets its financial goals. You will be the go-to person for all operational aspects of the branch, including security, compliance, and procedures.Key...
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Car Wash Operations Manager in Training
4 weeks ago
Wilmington, Massachusetts, United States Nouria Full timeJob Summary:The Car Wash Operations Manager in Training is responsible for participating in training experiences, learning new skills, and demonstrating increasing proficiency and expertise with managerial responsibilities.The management trainee program will prepare the trainee for decisions s/he will be making, and the actions s/he will be taking in the...
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Regional Branch Manager
4 weeks ago
Wilmington, Massachusetts, United States American Air Filter International Full timeJob DescriptionAt American Air Filter International, we are seeking a highly skilled Regional Branch Manager to oversee our operations in Massachusetts and Vermont. This senior management position is responsible for driving sales growth, managing sales teams, and ensuring excellent customer service.Key Responsibilities:Develop and implement sales strategies...
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Area Service Manager
4 weeks ago
Wilmington, Massachusetts, United States Trane Technologies Full timeAt Trane Technologies, we're committed to creating innovative climate solutions for a sustainable world. As an Area Service Manager, you'll play a critical role in leading our service team to deliver exceptional customer experiences.Key Responsibilities:• Oversee service coordination to respond efficiently to customers, ensuring technicians' training and...
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Senior Maintenance Operations Lead
2 days ago
Wilmington, Massachusetts, United States TONI GROUP LLC Full timeJob Title: Senior Maintenance Operations LeadAbout the RoleThe Toni Group LLC is seeking a highly skilled and experienced Senior Maintenance Operations Lead to join our team. This is an excellent opportunity for a motivated individual to take on a challenging role and make a significant impact on the company's success.About YouTo be successful in this role,...
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CDL Operator
1 month ago
Wilmington, Massachusetts, United States Cencora Full timeJob SummaryCencora is seeking a skilled CDL Operator to join our team. As a key member of our logistics team, you will be responsible for safely transporting goods and supplies to designated locations, while ensuring timely delivery and maintaining accurate records.Key ResponsibilitiesDrive a company vehicle to designated locations, loading and unloading...
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Customer Service Representative
4 weeks ago
Wilmington, Massachusetts, United States Closet Factory Full timeWe are seeking a dedicated and skilled Customer Service Representative to join our team at Closet Factory in Wilmington, MA.Key Responsibilities:Answering high-volume phone calls and providing exceptional customer serviceWorking closely with field employees to ensure seamless service deliveryMaintaining accurate customer databases and inputting information...
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Project Manager
1 month ago
Wilmington, Massachusetts, United States SERVPRO of FJM Enterprises, Inc.ABOJ, LLCJDM Enterprises, Inc Full time{"h1": "Job Title: Restoration Project Manager", "h2": "Job Summary", "p": "We are seeking a highly skilled and experienced Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. As a front-line management position, this role leads the team to operational excellence and makes a difference in people's lives every day.",...
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Geo Thermal HVAC Installation Specialist
4 weeks ago
Wilmington, Massachusetts, United States Super Service Today Full timeJob SummarySuper Service Today is seeking a skilled Geo Thermal HVAC Installation Specialist to join our team. As a key member of our team, you will be responsible for the installation, maintenance, and repair of geothermal HVAC systems in both commercial and residential settings.Key Responsibilities:Installation and Testing: Install and test geothermal HVAC...
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Customer Service Representative
3 weeks ago
Wilmington, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests, creating a positive member experience.Key ResponsibilitiesGreet and Assist: Greet members, prospective members, and guests, providing exceptional customer service.Front Desk Operations:...
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CDLA Delivery Driver Opportunity
4 hours ago
Wilmington, Massachusetts, United States Gordon Food Service Full timeWelcome to Gordon Food Service, where we strive to make a positive impact on the food service industry. As a CDL A Delivery Driver, you will play a vital role in delivering essential food products to restaurants, schools, hospitals, universities, and more.Responsibilities:Unload cases up to 100 lbs and utilize a ramp and two-wheeler throughout your...
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Account Manager
1 month ago
Wilmington, Massachusetts, United States Energetiq Technology Inc Full timeJob Title: Account ManagerAt Energetiq Technology Inc, we are seeking a highly motivated and detail-oriented Account Manager to support our Account Management team in managing and nurturing our key OEM and emerging OEM customer base.Key Responsibilities:Collaborate with the Account Management team to oversee key OEM accounts and region-specific sales teams,...
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Pest Control Service Technician
4 weeks ago
Wilmington, Massachusetts, United States Orkin Full timeOverviewAs an Orkin Pro, you will play a vital role in protecting what people value most: their home. With a career that offers growth potential and benefits that go beyond the basics, you will have the opportunity to make a real difference in the lives of our customers.This includes a company vehicle, competitive pay, and a 401(k) program. Additionally, you...
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Customer Service Representative
4 weeks ago
Wilmington, Massachusetts, United States Alside Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Inside Sales/Customer Service Representative. This role is a critical part of our Supply Center, responsible for delivering exceptional customer service and support to our customers through various channels, including face-to-face, phone, and email.Key...
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Plumbing Expert
4 weeks ago
Wilmington, Massachusetts, United States Super Service Today Full timeWe are seeking a skilled Plumbing Expert to join our team at Super Service Today. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their plumbing systems are functioning properly and efficiently.Key Responsibilities:Perform routine maintenance and repairs on plumbing systems, including boiler...
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Customer Service Representative
4 weeks ago
Wilmington, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing exceptional customer service.Handle all front desk related...
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Global Service Technician
1 month ago
Wilmington, Massachusetts, United States Michael Page Full timeJob SummaryThe Global Service Technician will be responsible for troubleshooting and maintaining highly advanced systems used in the Medical industry. This role involves 30-40% travel to customers, with the remaining time spent interacting with the operations team, building new products, and completing repairs and upgrades for the systems.Key...