Customer Service Representative
2 months ago
Job Summary
We are seeking a highly skilled and customer-focused Member Services Team Member to join our team at Atlantic Coast Athletic Clubs. As a key member of our team, you will be responsible for delivering exceptional service to our members and guests, ensuring a positive and engaging experience.
Key Responsibilities:
- Provide accurate and timely information to members and guests
- Assist with member inquiries and resolve issues in a professional and courteous manner
- Maintain a clean and organized workspace, adhering to club standards
- Collaborate with team members to achieve exceptional customer service and member satisfaction
- Participate in ongoing training and development to enhance skills and knowledge
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive information
- High school diploma or equivalent required
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The chance to work with a talented and dedicated team
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