Customer Service Representative

2 months ago


West Chester, Pennsylvania, United States Atlantic Coast Athletic Clubs Full time

Job Summary

We are seeking a highly skilled and customer-focused Member Services Team Member to join our team at Atlantic Coast Athletic Clubs. As a key member of our team, you will be responsible for delivering exceptional service to our members and guests, ensuring a positive and engaging experience.

Key Responsibilities:

  • Provide accurate and timely information to members and guests
  • Assist with member inquiries and resolve issues in a professional and courteous manner
  • Maintain a clean and organized workspace, adhering to club standards
  • Collaborate with team members to achieve exceptional customer service and member satisfaction
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information
  • High school diploma or equivalent required

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to work with a talented and dedicated team


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