Treatment Support Specialist

5 days ago

Bellevue, Washington, United States Hotel California by the Sea Full time
Job Summary

Hotel California by the Sea is seeking a highly motivated and compassionate Treatment Support Specialist to join our team. As a key member of our staff, you will play a vital role in supporting the recovery journey of our clients.

Key Responsibilities
  • Client Support and Mentoring: Provide general support and guidance to clients, maintaining a professional relationship that aligns with our company's mission and vision.
  • Environmental Maintenance: Ensure the property and environment of care are clean, sanitary, safe, secure, and free of obstructions/clutter.
  • Client Orientation and Inventory: Assist in welcoming new clients, orienting them to the site, schedule, expectations, and program rules, and conducting client property inventory and search upon admission.
  • Program Compliance and Support: Perform operations duties to support, enforce, and ensure compliance with treatment program rules, code of conduct, good neighbor policy, smoking policy, and maintain a drug-free environment.
  • Medication Observation and Reporting: Observe client self-administration of medication and conduct urine drug screening/breath alcohol screening per company policy and procedure, reporting any issues or discrepancies immediately.
  • Client Participation and Engagement: Provide support and assistance to maintain client participation and engagement in treatment, observing client self-administration of medication and reporting any issues or discrepancies.
  • Communication and Reporting: Communicate with operations staff and site managers regarding day-to-day operations matters and client care, completing shift reports before the end of the shift and informing incoming staff of any potential issues or concerns.
  • Transportation and Compliance: Transport clients in company vehicles when necessary and appropriate, complying with company policy, HIPAA, and other governing laws and regulations to ensure the confidentiality, privacy, and security of protected health information.
Requirements
  • Education and Certification: High School Diploma or equivalent, valid driver's license for 4+ years, current CPR and First Aid Certification/Training, and current PPD and Health Screening.
  • Experience and Skills: At least six (6) months of experience working for a company that provides treatment and services to individuals with substance use disorders, mental health disorders, and/or co-occurring conditions, strong verbal and interpersonal skills, good time management skills, and demonstrated ability to interact effectively and respectfully with individuals of diverse backgrounds.
  • Desired Qualities: Familiarity with general principles of 12-step recovery, basic computer skills, good writing skills, attention to detail, excellent listening skills, organized, reliable, respectful, punctual, and attentive.
Benefits
  • Health Benefits: Medical, Dental, and Vision benefits for full-time employees.
  • Paid Time Off: Vacation, Sick Time, and Personal Time for full-time employees.

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