Technical Documentation Specialist
6 days ago
Zebra is a forward-thinking company that empowers innovators to create new ways of working. As a Technical Documentation Specialist, you will be part of a team that pushes boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
Key Responsibilities- Develop clear, concise, and informative documentation to educate external developers, partners, and prospects on Zebra's features and functionality.
- Evaluate project requirements, analyze audience needs, and recommend appropriate externally-facing documentation.
- Drive process improvements and document guidelines/standards to ensure continuity of style of content.
- Build and maintain a comprehensive library of technical terminology and documentation.
- Act as lead and SME for technical writing team. Mentor other technical writers on best practices.
- Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test functionality, as necessary.
- Participate in team initiatives to establish style and process guidelines, provide input into tool and usability decisions, and contribute occasionally to internal documentation.
- Bachelor's degrees in Technical Writing, English, Communications, or a related field.
- 5+ years of experience in technical writing.
- Experience with DITA.
- Demonstrated experience writing documentation for targeted audiences.
- Knowledge of Adobe FrameMaker.
- Ability to work both independently and collaboratively, learn new skills quickly, and balance multiple projects.
- Ability to work with a variety of stakeholders, both technical and non-technical.
- Knowledge of technical writing standards and familiarity with common style guides.
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