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Mail Processing Specialist

2 months ago

Fort Worth, Texas, United States CornerStone Staffing Full time

Company Overview: CornerStone Staffing is a leading staffing agency dedicated to connecting talented individuals with reputable organizations.

Position Title: Mail Clerk

Compensation: $16/hr

Location: On-site

Employment Type: Temporary with potential for permanent placement

Work Schedule: Monday - Friday, 8am - 5pm

Role Summary: The Mail Clerk will play a vital role in managing the flow of incoming and outgoing correspondence within the Mortgage Servicing department.

Key Responsibilities:

  • Receive and process incoming mail from various carriers including USPS, FedEx, and UPS.
  • Sort and categorize mail efficiently.
  • Link mail to corresponding loan numbers in the servicing database.
  • Scan, upload, and distribute mail to designated individuals or departments using internal systems.
  • Identify and route documents to the appropriate departments.
  • Deliver sorted mail to relevant staff members within the Mortgage Servicing team.
  • Uphold exceptional customer service standards while maintaining a positive and collaborative demeanor.
  • Assist with special projects as directed by the Mortgage Services Supervisor.
  • Perform additional duties as assigned by management, including clerical tasks related to mail services.
  • Report any mail or scanning issues to the Mortgage Services Supervisor.

Qualifications:

  • Basic proficiency in computer applications such as Word, Excel, and Outlook.
  • Prior experience in a mailroom or data entry role is preferred.
  • Familiarity with mortgage-related documents is advantageous.
  • Able to work efficiently in a fast-paced environment while ensuring accuracy.
  • Strong attention to detail and organizational capabilities.
  • Ability to multitask effectively.
  • Excellent verbal and written communication skills.
  • Proficient in filing and research tasks, both physical and digital.
  • Strong data entry skills, including 10-key proficiency.
  • Customer service-oriented mindset.