Holiday Loan Processing Specialist

2 months ago


Fort Worth, Texas, United States Pyramid Consulting Full time
Job Summary

We are seeking a highly skilled Member Services Representative to join our team at Pyramid Consulting, Inc. in Fort Worth, TX. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless holiday loan experience for our clients.

Key Responsibilities:
  • Collaborate with Loan Officers and Credit Union members to provide outstanding service and support.
  • Collect and verify data and documentation for loan applications, ensuring compliance with Credit Union policies and NCUA regulations.
  • Input data into the LINK loan origination system and close and disburse loan funds.
  • Cross-sell additional loan products and services to clients.
  • Process mail, faxes, and emails in a timely and efficient manner.
  • May work a rotating Saturday schedule and perform other duties as assigned.
Requirements and Qualifications:
  • High school diploma or equivalent required; must pass applicable client's pre-hire compliance checks and have an acceptable credit history.
  • Previous experience in consumer lending and knowledge of Synapsys, LINK, and Episys systems is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Proficiency in Microsoft Office software and ability to perform basic math calculations and analyze data.
  • Ability to adapt to changing priorities and work in a fast-paced environment.
What We Offer:
  • A competitive hourly rate of $18-$20.
  • A comprehensive benefits package, including health insurance, 401(k) plan, and paid sick leave.
  • The opportunity to work with a leading IT industry client and contribute to their success.

Pyramid Consulting, Inc. is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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