Customer Service and Sales Ambassador for Retail Excellence

4 weeks ago


Matthews, North Carolina, United States Marshalls Full time

At Marshalls, we're committed to delivering an exceptional customer experience. As a Customer Service Associate, you'll play a vital role in achieving this goal. Here's what you can expect:

Key Responsibilities:
  • Provide top-notch customer service, ensuring a positive experience for all internal and external customers.
  • Support and embody a positive store culture, upholding values of honesty, integrity, and respect.
  • Accurately process customer transactions, managing cash and ensuring customer satisfaction.
  • Maintain a clean and organized store environment, adhering to safety and security protocols.

In this dynamic role, you'll have the opportunity to grow your skills and advance your career. As a Customer Service Associate, you'll be part of a high-performing team that's passionate about delivering exceptional customer experiences. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply.

About Marshalls:

Marshalls is a leading off-price department store chain offering a wide range of high-quality products at discounted prices. With a strong focus on customer service and satisfaction, we strive to create a positive shopping experience for all our customers. If you share our passion for delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, we encourage you to join our team.

Salary and Benefits:

As a Customer Service Associate at Marshalls, you can expect a competitive salary, ranging from $12.50 to $15.50 per hour, depending on your level of experience. Additionally, you'll be eligible for a range of benefits, including medical, dental, and vision insurance, as well as 401(k) retirement plan matching.

Required Skills and Qualifications:
  • High school diploma or equivalent required.
  • Previous retail experience preferred, but not required.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to lift up to 25 pounds and stand for long periods.

At Marshalls, we're committed to creating a diverse and inclusive work environment that values and respects the contributions of all our employees. If you're a team player with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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