Enrollment Services Specialist

2 weeks ago


Tempe, Arizona, United States Terros Full time

Enrollment Services Specialist

We are excited to present a fulfilling opportunity for an Enrollment Services Specialist within our healthcare organization. This role is pivotal in assisting individuals during critical moments in their lives. The ideal candidate will embody flexibility, empathy, and professionalism.

At Terros Health, we are dedicated to providing comprehensive care through an integrated health delivery system. Our mission is to deliver exceptional care by empowered individuals resulting in remarkable outcomes.



Key Responsibilities

This is a Full-Time position based at our healthcare facility.

Schedule: Monday to Friday, 8:00 AM to 4:30 PM

Bilingual candidates are preferred, with a differential pay available.

Comprehensive benefits package includes:

  • Multiple medical plans, including options with no premiums for employees and their families.
  • Dental plans that cover orthodontic services.
  • 401(k) with company matching, financial education, and support.
  • Generous paid time off policy.
  • Wellness initiatives and child care support.
  • Professional development opportunities, including scholarships and continuing education units.

Responsibilities include:

  • Receiving and processing consumer referrals for assistance.
  • Assessing consumer benefit requirements.
  • Conducting interviews to facilitate application completion.
  • Assisting consumers in gathering necessary documentation for application processing.
  • Tracking and supporting consumers throughout the application journey.
  • Ensuring service delivery meets established expectations.


Qualifications

  • High School diploma or GED with a minimum of 1.5 years of relevant experience.
  • Associates degree in Medical or Behavioral Health is advantageous.
  • Experience with AZ HEAplus is required.
  • Preferred: Associates or Bachelor's degree in a healthcare-related field.
  • Experience in a healthcare environment is a plus.
  • Strong communication skills are essential.
  • Must possess or apply for an Arizona Fingerprint Clearance card within the first week of employment.
  • Successful completion of a TB Test is mandatory.

This position requires the ability to meet physical demands necessary to perform essential job functions. Reasonable accommodations may be made for individuals with disabilities.



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