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Room Attendant

2 months ago

Tinley Park, Illinois, United States Wyndham Hotels & Resorts Full time

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. This role requires a high level of attention to detail and the ability to work independently with minimal supervision.

Key Responsibilities

  • Thoroughly clean guestrooms according to standards, including dusting, vacuuming, and restocking linens and amenities.
  • Complete all pre-cleaning duties, including setting up the housekeeping cart and replenishing cleaning supplies.
  • Remove all trash and dirty linen from guestrooms and hallways, and keep all public areas clean and tidy.
  • Restock housekeeping cleaning cart for next day's use and replenish chemical bottles.
  • Report any maintenance repairs or missing items to the Housekeeping Supervisor/Manager.
  • Handle items for Lost and Found according to standards and ensure overall guest satisfaction.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Ability to stand during entire shift and exert up to 50 pounds of force occasionally.
  • Effective communication and problem-solving skills, with the ability to multitask and prioritize departmental functions.
  • Ability to maintain confidentiality and show initiative in anticipating guest or operational needs.

About Wyndham Hotels & Resorts

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company, with a diverse portfolio of 20 brands across 9,000 hotels in more than 80 countries.