Environmental Services Technician I

7 hours ago

Park Ridge, Illinois, United States Advocate Health Full time
Job Summary:

We are seeking a highly motivated and detail-oriented Environmental Services Technician I to join our team at Advocate Health. As an Environmental Services Technician I, you will play a critical role in maintaining a clean and safe environment for our patients, visitors, and staff.

Responsibilities:

* Clean and disinfect assigned areas, including patient rooms, offices, meeting rooms, rest rooms, elevators, stairwells, and other areas of the hospital and/or off-site facilities.
* Operate various equipment, including vacuum cleaners, and follow department procedures.
* Use chemicals and solutions following department policy.
* Keep work areas in orderly, clean, and safe condition.
* Demonstrate a commitment to customer satisfaction and exceed customer expectations.
* Utilize AIDET with internal and external customers, meeting system goals.
* Identify and resolve interpersonal conflicts constructively.
* Maintain a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations.
* Display patient and tact when dealing with other hospital personnel.
* Present the department in a positive manner to all contacts.
* Maintain courteous and pleasant attitude to patients, families, and other contacts.
* Maintain confidential patient and departmental information.
* Utilize the appropriate chain of command in resolving complaints, grievances, or problems.
* Collect and/or distribute soiled and/or clean linens, as required.
* Collect trash and/or waste from all areas of the hospital, as required.
* Demonstrate a commitment to professional growth and competence.
* Attend all mandatory departmental and hospital meetings and inservices.
* Complete annual CBTs required.
* Follow written department goals and objectives, and review annually with managers.
* Seek education and learning experiences in areas of identified growth needs and review progress during annual evaluation.
* Maintain responsibility for attendance and punctuality.
* Maintain proper attendance requirement outlined in the Hospital Policy and Procedure Manual.
* Plan for special days off in advance and submit written requests for time off to department management for approval per departmental guidelines.
* Request PTO time in accordance with departmental policy.
* Provide adequate notice to department management of absence, and in accordance with departmental policy, call two hours before the beginning of shift.

Requirements:

* High School Diploma/GED or equivalent work experience.
* Basic computer skills preferred.
* Ability to operate small electrical equipment, such as vacuum cleaners.
* Excellent customer service skills.
* Ability to communicate effectively in English, as related to the performance of the essential job activities outlined, including reading and comprehending chemical labels and other safety materials.
* Ability to lift up to 35 pounds without assistance.
* Unique lifting/movement situations will be assessed on a case-by-case basis.

Working Conditions:

* Job responsibilities involve walking, standing, bending, climbing, and lifting throughout the workday.
* Ability to work in a fast-paced environment with frequent interruptions.
* Ability to work in a team environment and maintain a positive attitude.
* Ability to maintain confidentiality and handle sensitive information.
* Ability to work flexible hours, including evenings, weekends, and holidays, as required.
* Ability to travel to off-site facilities, as required.

If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service and maintaining a clean and safe environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online portal. We look forward to reviewing your application

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