Account Representative

7 days ago


Lansing, Michigan, United States Total Quality Logistics Full time
About the Role

We are seeking a highly motivated and detail-oriented Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting our Sales Team to drive revenue growth and provide exceptional customer service.

Key Responsibilities
  • Communicate effectively with the Sales Team and customers to build and maintain strong relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with the Sales Team to provide competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the Support Team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
What We Offer

We offer a comprehensive benefits package, including a $40,000 base salary with uncapped commission opportunity, paid relocation to our HQ in Cincinnati, OH, and a personalized career path with 90% of department leadership promoted from within.

Requirements
  • College degree preferred, but we have successful Account Representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service

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