Theatrical Services Supervisor

2 weeks ago

San Diego, California, United States Seaworld Full time
Position Overview:

At SeaWorld, we are dedicated to the well-being of animals and the creation of unforgettable experiences for our guests. We are looking for a committed and passionate individual to take on the role of Supervisor for Theatrical Services. This position plays a crucial role in overseeing the installation, rehearsal, and operation of assigned entertainment venues, ensuring the highest standards of safety and quality.

Key Responsibilities:
  • Manage the installation, testing, and approval of all rigging equipment used in various park shows, adhering to SEA rigging guidelines.
  • Evaluate and adjust departmental processes in response to evolving business needs.
  • Develop and manage labor and expense budgets, ensuring accountability for financial resources.
  • Conduct performance evaluations and maintain comprehensive documentation for team members.
  • Oversee the hiring process and requisition of team members within designated work groups.
  • Ensure confidentiality and address leadership issues with respect.
  • Guide staff to maintain focus on departmental objectives.
  • Supervise staff scheduling and oversee training and development initiatives for both new and existing team members.
  • Oversee the maintenance and installation of show-related elements and park attractions.
  • Manage equipment inventory and coordinate the purchase of spare parts as needed.
  • Create and implement maintenance schedules for equipment.
  • Assist with vendor coordination on-site.
  • Assess the quality of productions to uphold the high standards expected by our guests.
  • Effectively troubleshoot issues to achieve positive outcomes and respond to operational calls as necessary.
  • Maintain a safe working environment, ensuring all employees receive required safety training.
  • Delegate tasks appropriately and serve as the department duty person as required.
  • Assist in administering safety programs for the entertainment department.
  • Conduct safety training for staff in compliance with OSHA and company standards.
  • Maintain safety-related reports and logs for internal and external stakeholders.
  • Inspect work areas for safety compliance and manage hazardous waste disposal.
  • Maintain chemical inventory and ensure proper handling.
  • Read and interpret theatrical lighting plots and related documentation.
  • Communicate effectively with team members, vendors, and guests.
  • Perform additional duties as assigned.
Qualifications:
  • High School diploma or equivalent; an Associate's degree or higher in Theatrical Arts or related vocational training is preferred.
  • At least one year of experience in a theme park setting is preferred.
  • Minimum one year of production experience in media, including theater, television, or related fields.
  • Two or more years of leadership experience in a theatrical environment, including lighting or rigging.
  • Experience in special event management or project oversight is preferred.
  • Knowledge of aerial rigging and inspection is advantageous.
  • Strong customer service orientation with effective communication skills.
  • Proficient in soldering and electrical theory with hands-on troubleshooting experience.
  • Ability to troubleshoot at the component level for various equipment.
  • Familiarity with testing equipment such as Digital Multi-Meters and clamp-on meters.
  • Self-motivated with strong organizational and time management skills.
  • Proficient in Microsoft Office applications.
  • Excellent verbal and written communication skills in English.
  • Ability to work in various weather conditions and maintain a flexible schedule.
  • Strong multitasking abilities while ensuring excellent guest service.
  • Comfortable with physical inspections and maintenance checks.
  • Commitment to safe work practices and compliance with company standards.
  • Ability to complete all required training and certifications in a timely manner.
  • Demonstrated leadership skills are highly valued.
Compensation: $23.00 USD Hourly

Benefits:
  • Paid Time Off
  • Complimentary Park Tickets and Passes
  • Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K Retirement Plan
  • Voluntary Insurance Options
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan
Equal Opportunity Employer:

SeaWorld Parks & Entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or covered veteran status.

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