Fundraising Operations Coordinator

1 week ago

Saint Paul, Minnesota, United States PEOPLE SERVING PEOPLE Full time

About Us:

People Serving People stands as Minnesota's largest and most comprehensive emergency shelter dedicated to families facing homelessness, and we are recognized as a leading advocate for homelessness prevention. If you are passionate about making a difference in communities and empowering families to thrive, then People Serving People is the right place for you.

What are we looking for?

We are in search of a Fundraising Operations Coordinator to become a vital part of our team, focusing on the management of donor and supporter information, thereby enhancing our fundraising initiatives, storytelling efforts, and strategies for systemic change.

Key Responsibilities:

  • CRM Oversight: Manage and ensure the accuracy of our Salesforce (and future CRM systems) to maintain up-to-date records of donors and supporters.
  • Gift Management: Process cash and in-kind donations, ensuring timely acknowledgments through Salesforce, and develop action plans for gift officers while generating thank-you communications.
  • Donor Research: Identify prospective donors for engagement by gift officers and keep them informed about opportunities for deeper donor involvement.
  • Data Migration and Quality: Lead the transfer of donation data from external sources into our primary CRM, ensuring data integrity and enhancing our fundraising strategies while performing necessary data cleanup for accurate reporting.
  • Grant Oversight: Develop and implement CRM-based strategies for managing grants, allowing the organization to track deadlines, budget forecasts, and fundraising progress effectively.
  • Analytics and Reporting: Create and maintain comprehensive reports and dashboards for both institutional and individual giving efforts, providing insights that align with our organizational objectives.
  • Training and Assistance: Provide training and support to non-technical staff on data-related processes and tools, enhancing their ability to effectively utilize data in their roles.
  • Project Coordination: Participate in project planning to ensure that data and technology initiatives align with the organization’s goals and timelines.
  • Support for Fundraising: Contribute to independent revenue generation efforts, including fundraising campaigns, peer-to-peer initiatives, and individual giving strategies.

Compensation and Benefits:

  • $31.00 per hour
  • Full-Time position, Monday through Friday, from 9 a.m. to 5 p.m.
  • Comprehensive medical, dental, and vision insurance.
  • Company-sponsored life and disability insurance.
  • 401(k) plan with employer contributions after six months.
  • 40 days of paid time off annually.
  • Options for reduced-cost parking or public transit passes.
  • Cell phone reimbursement.
  • Discounted childcare services.
  • 12 weeks of paid parental leave.
  • Financial wellness benefits.
  • An opportunity to make a significant impact in the community.

Qualifications:

  • Technical Skills: Strong background in donor CRM systems (preferably Salesforce) and data management tools (such as Excel, Google Sheets, Airtable).
  • Data Management Expertise: Proven experience in managing and refining large datasets, enhancing data quality, and ensuring accurate reporting.
  • Fundraising Background: Experience in supporting fundraising or membership campaigns, including data analysis and strategic development.
  • Effective Communication: Ability to engage with supporters directly when necessary, aligning with the organization’s values and mission.
  • Project Management Skills: Competence in planning and executing data and technology projects to meet organizational requirements and deadlines.
  • Training Experience: Background in training and supporting non-technical staff to improve their understanding and application of data tools and processes.
  • Analytical Abilities: Strong analytical skills, capable of interpreting data and providing actionable insights to support organizational objectives.
  • Communication Proficiency: Excellent communication skills, able to convey technical information to non-technical audiences effectively.
  • Bachelor's Degree or equivalent experience (four years).


Compensation details: $28-$31 Hourly Wage



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