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Fundraising Operations Coordinator

2 months ago

Saint Paul, Minnesota, United States PEOPLE SERVING PEOPLE Full time

About Us:

People Serving People stands as Minnesota's largest and most comprehensive emergency shelter dedicated to families facing homelessness, and we are committed to leading efforts in homeless prevention. If you are passionate about making a difference in communities and empowering families, then People Serving People is the right place for you.

What do we need?

We are looking for a Fundraising Operations Coordinator to join our team, focusing on the management of donor and supporter information, thereby enhancing our fundraising initiatives, storytelling, and systemic change strategies.

Key Responsibilities:

  • CRM Oversight: Manage and maintain our Salesforce (and future CRM systems) to ensure that donor and supporter records are accurate and current.
  • Gift Management: Process cash and in-kind donations, ensuring timely acknowledgments in Salesforce, including creating action paths for gift officers and generating thank-you communications.
  • Donor Research: Identify potential donors for engagement by gift officers and keep them informed about opportunities for enhanced donor interaction.
  • Data Migration & Quality: Lead the transfer of donation data from external sources into our primary CRM, ensuring data integrity and improving fundraising strategies through cleanup processes.
  • Grant Oversight: Develop and implement CRM-based strategies for managing grants, allowing the organization to track deadlines, forecast budgets, and report on fundraising progress.
  • Analytics and Reporting: Create and maintain reports and dashboards related to institutional and individual giving, providing insights to support our organizational objectives.
  • Training and Development: Provide training and support to non-technical staff on data-related processes and tools, enhancing their ability to utilize data effectively.
  • Project Coordination: Contribute to project planning, ensuring that data and technology initiatives align with the organization’s goals and timelines.
  • Fundraising Assistance: Support independent revenue generation efforts, including fundraising campaigns, peer-to-peer initiatives, and individual giving programs.

Compensation and Benefits:

  • $31.00 per hour
  • Full-Time, Monday through Friday, from 9 a.m. to 5 p.m.
  • Medical, dental, and vision insurance options available.
  • Company-paid life and disability insurance.
  • 401(k) plan with employer contributions after 6 months.
  • 40 days of paid time off annually.
  • Reduced-cost parking or public transit pass.
  • Cellphone reimbursement.
  • Discounted childcare services.
  • 12 weeks of paid parental leave.
  • Financial wellness benefits.
  • The opportunity to make a significant impact in the community.

Qualifications:

  • Technical Skills: Extensive experience with donor CRM systems (preferably Salesforce) and data management tools (Excel, Google Sheets, Airtable).
  • Data Management Expertise: Proven experience in managing and refining large datasets, enhancing data quality, and ensuring accurate reporting.
  • Fundraising Background: Experience in supporting fundraising and/or membership campaigns, including data analysis and strategic development.
  • Communication Skills: Ability to communicate effectively with supporters in alignment with the organization’s values and mission.
  • Project Management Skills: Capability to plan and execute data and technology projects, ensuring timely completion and alignment with organizational needs.
  • Training Experience: Background in training and supporting non-technical staff to improve their understanding and use of data tools and processes.
  • Analytical Abilities: Strong analytical skills to interpret data and provide actionable insights to support organizational goals.
  • Communication Proficiency: Excellent communication skills, capable of conveying technical information to non-technical audiences.
  • Bachelor's Degree or equivalent experience of four years.


Compensation details: $28-$31 Hourly Wage



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