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Patient Services Coordinator

2 months ago

Fernandina Beach, Florida, United States Millennium Physician Group Full time
Job Overview

Are you dedicated to enhancing patient experiences in the healthcare sector? We invite you to become a vital member of our medical team as a Front Office Associate. In this pivotal role, you will serve as the first point of contact for patients, ensuring that each visit is met with a friendly welcome and a seamless check-in process.

As a Front Office Associate, your key responsibilities will encompass managing patient appointments, liaising with healthcare professionals, and ensuring meticulous record-keeping. Your strong organizational skills and keen attention to detail will be essential in maintaining the efficiency of our clinic. From addressing patient inquiries to managing administrative tasks, your ability to juggle multiple responsibilities will be crucial in fostering a positive environment for our patients.

About Our Organization: Millennium Physician Group stands as a premier primary care provider, offering comprehensive healthcare services across Florida. We are devoted to equipping you with the necessary resources to thrive in your position while promoting a collaborative team atmosphere that empowers you to deliver outstanding care.

Key Objectives of the Role:

  • Provide an exceptional experience for patients
  • Effectively manage appointment scheduling
  • Ensure accurate record maintenance and confidentiality
  • Assist medical personnel in delivering organized care
  • Build strong relationships with patients
  • Act as a communication bridge between providers, patients, and visitors
  • Maintain a tidy and accessible office environment
  • Stay updated to address changing needs

Primary Responsibilities:

  • Greet patients warmly upon arrival
  • Facilitate check-in procedures efficiently
  • Accurately maintain patient records
  • Coordinate appointments with healthcare staff
  • Manage the electronic scheduling system
  • Comply with privacy regulations
  • Engage in team meetings and provide necessary support

Required Skills and Qualifications:

  • High School Diploma or equivalent
  • Familiarity with medical terminology
  • Proficient in computer systems and EHR/EMR software
  • Experience with scheduling software and data entry
  • Physical capability to lift moderate weights

Preferred Skills and Qualifications:

  • 6 months to 1 year of relevant experience
  • Familiarity with Athena software
  • Bilingual skills are a plus

Join our dynamic medical team and play a crucial role in delivering exceptional patient care.