Customer Service Representative

3 weeks ago


Potomac, Maryland, United States Domino's Pizza LLC Full time
Domino's Pizza LLC Customer Service Representative Job Description

At Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service to our clients and ensuring that every interaction is a positive one.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service to our clients, answering their questions and resolving any issues they may have.
  • Order Taking: Take orders over the phone and in person, ensuring that every order is accurate and complete.
  • Cash Handling: Handle customer payments and maintain a high level of accuracy when processing transactions.
  • Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell our products and services, increasing revenue and improving customer satisfaction.
  • Food Preparation: Prepare and cook pizzas to our high standards, ensuring that every pizza is made to perfection.
Requirements:
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
  • Teamwork: Ability to work effectively as part of a team, providing support and assistance to colleagues as needed.
  • Problem-Solving: Strong problem-solving skills, with the ability to resolve customer complaints and issues in a professional and courteous manner.
  • Adaptability: Ability to adapt to changing situations and priorities, with a flexible and positive attitude.
What We Offer:
  • Competitive Pay: Competitive hourly rate and opportunities for overtime pay.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.
  • Fun and Dynamic Work Environment: Collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you



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