Receptionist Program Coordinator

4 days ago


New York, New York, United States Goodwill Industries Of Greater New York Full time
Job Summary

Goodwill Industries of Greater New York and Northern New Jersey, Inc. is seeking a skilled Receptionist to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.

Key Responsibilities

  • Represent the organization in a professional manner at all times, monitoring the access of participants and guests.
  • Distribute transportation fare to participants and maintain accurate records.
  • Assist in inputting participants' information into the Goodwill Tracking database.
  • Correspond with agencies transporting clients, arrange daily transportation, and verify authorization for appointments.
  • Monitor petty cash balance, process reimbursements, and maintain records.
  • Order office supplies, create requisitions, and distribute supplies as needed.
  • Maintain HIPAA confidentiality and serve as a back-up compliance liaison.
  • Monitor participant attendance and communicate with program staff.
  • Answer phones, transfer calls, and take messages accurately.

Requirements

  • Post-high school education and two years of clerical or receptionist experience required.
  • Bilingual preferred.
  • Excellent interpersonal skills and professional appearance and demeanor.
  • Ability to work with a diverse client population and maintain confidentiality.
  • Knowledge of Microsoft Word, Excel, and databases required.

Scope of Responsibility

Maintains confidentiality of customer information and records.



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