Health Information Services Representative
2 weeks ago
We are seeking a highly skilled and detail-oriented Health Information Services Representative to join our team at Ellis Medicine. As a key member of our healthcare team, you will be responsible for providing excellent customer service to patients, customers, and staff while maintaining the accuracy and confidentiality of patient records.
Key Responsibilities- Retrieve and process discharge inpatient and outpatient records, verifying that a medical record is received for every patient per the daily discharge lists.
- Create, maintain, analyze, correct, and ensure accuracy of electronic and paper medical records and physician documentation.
- Adhere to policies and procedures when releasing information and maintain confidentiality.
- Verify the identification of any customer receiving patient information to ensure any requests for release of information follow HIPAA, federal and state law.
- Prepare records for scanning by validating the visit number printed on the forms and invalidating incorrect visit number.
- Operate the high-speed (auto index) Tele Form Scan Station for document imaging, reviewing scanned images, correcting documents and bar code filing errors, deleting blank pages, identifying, and resolving reporting problems, and cleaning and calibrating equipment.
- Search and retrieve misfiled transcribed reports from MEd Quist DEP, identifying correct visit information, and referring to Transcription Coordinator for correction.
- Assign deficiencies to physicians, accurately interpreting physician documentation, signatures, and physician work schedules.
- Notify supervisor of registration discrepancies, including incorrect clinical service, visit status, and date(s) of service.
- Compare scanned documents to documents filed in Soarian EDM, verifying page counts, correct patient, encounter, and document type, accurately manipulating and correcting document filing errors.
- High School Diploma or equivalent required.
- Associate degree preferred.
- 6 months medical record or clerical experience in a healthcare setting preferred.
- Good alphanumeric filing, typing, computer, and communication skills and ability to multi-task required.
- Knowledge and understanding of medical terminology preferred.
The Health Information Services Representative will work in a fast-paced healthcare environment, requiring the ability to multitask, prioritize tasks, and maintain accuracy and attention to detail. The position requires the ability to sit for extended periods, perform manual manipulations, and use a keyboard and other office equipment.
BenefitsEllis Medicine offers a comprehensive benefits package, including generous paid time off, tuition reimbursement, professional development opportunities, and a retirement plan with company match. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer.
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