Service Technician for Environmental Solutions

2 weeks ago


Monroe, Michigan, United States MONROE ENVIRONMENTAL Full time
Job Overview

As a **Field Service Technician** at MONROE ENVIRONMENTAL, you will play a crucial role in ensuring the optimal performance of our products through hands-on service and support.

Key Responsibilities:

Your duties will encompass:

  • Conducting onsite or in-house operational checks, maintenance, and installation of company products.
  • Performing in-process evaluations at partner facilities.
  • Offering technical assistance to clients regarding the operation and upkeep of equipment.
  • Acting as the primary contact for customers on technical and service-related inquiries.
  • Identifying and resolving mechanical and electrical malfunctions.
  • Assessing the most economical solutions for repairs and resolutions.
  • Documenting service activities through detailed reports for both internal stakeholders and clients.
  • Executing general maintenance tasks and addressing simpler issues promptly, while escalating more complex challenges to higher-level support.
Qualifications:

To be successful in this role, candidates should possess:

  • A minimum of 2-3 years of relevant experience is preferred, though not mandatory.
  • A high school diploma or GED.
  • Proficiency in troubleshooting, testing, repairing, and servicing technical equipment.
  • The ability to interpret mechanical blueprints and electrical diagrams.
  • Competence in using standard hand and power tools.
  • A willingness to travel up to 50% of the time.
  • Proficiency in English, both spoken and written.
  • Basic computer skills, including familiarity with MS Word, Excel, and PowerPoint.


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