Truck Service Operations Manager

6 days ago

Monroe, Michigan, United States TravelCenters of America Full time
About the Role

We are seeking a highly skilled and experienced Truck Service Operations Manager to join our team at TravelCenters of America. As an Assistant General Manager, you will play a vital role in leading the marketing and operations functions of our Truck Service department.

Key Responsibilities
  • Leadership and Team Management: Inspire and motivate your team to meet and exceed company performance standards, ensuring a fast and friendly customer service experience, good product knowledge, and a positive work atmosphere.
  • Recruitment and Training: Recruit, hire, train, and retain high-quality team members, creating a culture where team members feel respected and recognized for their achievements.
  • Operational Excellence: Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner.
  • Financial Management: Help achieve financial objectives through effective management of people, product, service, and facility processes, including a focus on revenue and profit components.
  • Safety and Compliance: Adhere to safety standards and abide by company guidelines on vendor relationships.
Requirements
  • Leadership Experience: Supervisory experience in convenience store, truck service, travel center, or other related business activities.
  • Education: High School Diploma (or GED) required; Associate's or Bachelor's degree preferred.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with other managers.
  • Flexibility: Ability to work flexible hours, including nights, weekends, and some holidays.
  • Valid Driver's License: A valid driver's license is required.
What We Offer
  • Competitive Compensation: Competitive wages and annual bonus opportunities.
  • Benefits: Medical, dental, vision, and life insurance, 401(k) with a company match, paid vacation and holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel.
  • Opportunities for Growth: Opportunities for growth and advancement with company-paid training.
About Us

TravelCenters of America is a leading provider of travel centers and truck service facilities across the United States. We are committed to providing exceptional customer service and creating a positive work environment for our team members.

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