Service Desk Coordinator

5 days ago


Portsmouth, New Hampshire, United States Paul Mitchell Schools Full time
Job Description

Paul Mitchell Schools is seeking a qualified Service Desk Coordinator to join our team.

Job Summary:

The Service Desk Coordinator is a professional with sales and service experience, responsible for creating an extraordinary experience for guests, prospective students, and all other school visitors. This role acts as a guest service mentor to our students and follows all service desk systems to guide and support a smooth guest service flow in the clinic and classroom.

Key Responsibilities:

  • Provide exceptional guest service and sales experience
  • Act as a guest service mentor to students
  • Follow service desk systems to ensure smooth guest service flow
  • Assist with sales and service goals
  • Develop and maintain a positive and professional work environment

Requirements:

  • Previous sales experience in the beauty industry
  • Excellent organization, coaching, and communication skills
  • Experience in supervision, teamwork, documentation, and return on investment
  • Solid work history with verifiable references
  • Passion for the beauty industry
  • Honesty and professionalism
  • Previous cash management and balancing cash drawers
  • Inventory control and product management experience
  • Experience in handling phone systems

What We Offer:

Paul Mitchell Schools is an equal opportunity employer and offers a dynamic work environment with opportunities for growth and development.



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