Customer Service Sales Representative

1 week ago


San Diego, California, United States Vets Hired Full time

Retail Sales Associate Position Overview

As a Retail Sales Associate, you will play a crucial role in delivering outstanding customer service and driving sales within our store. Your responsibilities will include:

  • Identifying Customer Needs: Understand and address customer requirements by providing appropriate solutions in line with established sales protocols.
  • Performance Standards: Consistently meet or exceed performance metrics set for associates.
  • Technology Utilization: Navigate our website effectively and leverage technology to improve the shopping experience, especially when items are not available in-store.
  • Product Knowledge: Stay informed about our product offerings, including features, benefits, and availability, as well as delivery and service options to fulfill customer needs.
  • Transaction Management: Process customer transactions accurately using the Point of Sale system, including sales, refunds, and exchanges, adhering to established procedures.
  • Continuous Learning: Complete all required training within designated timeframes and actively seek opportunities for professional development.
  • Team Collaboration: Work closely with fellow sales and support associates to provide exceptional service, assisting customers with product inquiries and transaction processing.
  • Additional Responsibilities: Perform any other tasks as assigned to support store operations.


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