Customer Service Representative
1 week ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative at Circle K. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.
Key Responsibilities:
- Provide excellent customer service, ensuring a positive shopping experience for all customers
- Manage store operations, including inventory management, visual merchandising, and store maintenance
- Drive sales growth through effective sales techniques, promotions, and customer engagement
- Lead and motivate a team of sales associates, providing coaching and feedback to ensure excellent customer service and sales performance
- Monitor and maintain store appearance, ensuring a clean and organized store environment
- Process transactions accurately and efficiently, handling customer complaints and issues in a professional manner
Requirements:
- High school diploma or equivalent required
- Previous retail sales experience, preferably in a leadership role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Physical ability to stand for long periods, lift up to 30 pounds, and bend/reach as needed
What We Offer:
- Competitive hourly rate
- Opportunities for career advancement and professional growth
- Flexible scheduling and work-life balance
- Discounts on Circle K products and services
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