Customer Service Representative

1 week ago


San Diego, California, United States Circle K Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative at Circle K. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.

Key Responsibilities:

  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Manage store operations, including inventory management, visual merchandising, and store maintenance
  • Drive sales growth through effective sales techniques, promotions, and customer engagement
  • Lead and motivate a team of sales associates, providing coaching and feedback to ensure excellent customer service and sales performance
  • Monitor and maintain store appearance, ensuring a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer complaints and issues in a professional manner

Requirements:

  • High school diploma or equivalent required
  • Previous retail sales experience, preferably in a leadership role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Physical ability to stand for long periods, lift up to 30 pounds, and bend/reach as needed

What We Offer:

  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Discounts on Circle K products and services


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