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Member Relations Specialist
2 months ago
In this role, you will:
- Handle incoming inquiries and provide assistance to members regarding transactions, account setups, and loan requests.
- Foster strong member connections by informing them about our range of credit union offerings.
- Adhere to established policies and procedures to maintain ethical business standards.
- Utilize your problem-solving abilities to address and resolve complex member issues.
- Engage in relationship development to advocate for Credit Union services.
- Ensure accurate daily transaction balancing and support departmental reconciliation efforts.
- Possess a minimum of one year of relevant experience along with a high school diploma or equivalent.
- Demonstrate proficiency in Microsoft Office and other business software.
- Exhibit outstanding communication and customer service abilities.