Inside Sales Professional

2 weeks ago


Cleveland Texas, United States Cornerstone Building Brands Full time
Inside Sales Representative

Cornerstone Building Brands is seeking a highly motivated inside sales professional to turn pre-generated leads into qualified customer calls. This position is high volume and fast-paced, requiring someone who is driven to succeed in inside sales.

Key Responsibilities:
  • Communicate with prospective customers to follow up on generated leads and qualify them for our services.
  • Gather information on prospective customers' building needs and guide them through the estimating process.
  • Prepare estimates using design software and consult with drafting and engineering as needed.
  • Keep informed of updates to Building Codes and standard company drafting and engineering procedures.
  • Estimate accessory pricing as needed and make sales presentations to customers.
  • Guide prospective customers through our company website to learn more about our products.
  • Enter and maintain prospect data into our computer database system.
  • Follow up with customers to request clarification of their requirements, assure receipt of quotes and marketing materials, and assess satisfaction with our products and services.
  • Provide pricing and job details data to order processing and respond to requests from engineering or drafting requiring clarification or changes to jobs.
  • Create change orders as needed and monitor drafting times to notify customers of estimated delivery times.
  • Communicate special delivery requests to the traffic department and follow up to ensure requests are being met.
  • Perform final file checks to verify colors, check BOM against P.O., and verify that change orders have been implemented.
  • Provide post-sale customer service.


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