Inside Sales Representative

1 day ago

Cleveland, Ohio, United States State Industrial Products Full time
About State Industrial Products

State Industrial Products is a leading provider of innovative solutions for facility management and maintenance. With a rich history dating back to 1911, we have established ourselves as a trusted partner for businesses across the United States, Canada, and Puerto Rico.

Job Summary

We are seeking a highly motivated Inside Sales Account Manager to join our team. As a key member of our sales team, you will be responsible for managing and growing a territory through outbound calling, B2B prospecting, and building relationships with current and potential customers.

Key Responsibilities
  • Maintain outbound call, talk-time, and sales quotas
  • Shared selling with designated accounts in assigned district
  • Provide pricing and product information to customers
  • Place, monitor, and ensure timely shipment of customer orders
  • Maintain proper call notes in CRM for each customer contact and activity
  • Manage, develop, and grow assigned accounts through regular contact
  • Build relationships with contacts at assigned accounts
  • Introduce new products and services to assigned accounts as applicable
  • Partner with Field sales associates and management to help achieve territory objectives
  • Complete targeted sales campaigns assigned by management
  • Report customer and market developments to Field sales associates and management
  • Complete and maintain product training and certification
  • Keep abreast of product, service, and industry developments
  • Complete special projects as assigned
Requirements
  • 1-3 years direct customer selling experience from an inside/phone perspective
  • Outbound and inbound phone selling skills
  • CRM, phone, and web-based system proficiency
  • MS Office application experience
  • Problem-solving and decision-making skills
What We Offer

We offer a competitive compensation package, including a guaranteed base pay plus monthly bonus. Our company culture values work-life balance, with a typical Monday-Friday 8a-5p EST workday and generous PTO. We also offer a hybrid work model, allowing you to work from home 2 days per week. Our benefits package includes medical, dental, vision, 401(k) matching up to 3%, long-term disability, and tuition assistance.

We are an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability. If you require an accommodation to complete this application, please contact our Human Resources Department.

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