Sales Route Support Specialist

2 weeks ago

Houston, Texas, United States Community Coffee Full time

Sign-On Bonus: $2,500

Reporting Structure: Reports to Area Sales Manager or Territory Sales Manager

Travel Requirements: Daily travel between company facilities and client locations

Why Join Community Coffee?

Community Coffee Company stands as the premier family-owned retail coffee brand in the United States. With a foundation built on family values and tradition, we are constantly innovating. Expect a dynamic work environment that is both stimulating and fulfilling. Become part of our team and transform your passion into a career.

Position Overview:

As a Sales Route Support Specialist, you will collaborate with management to strategize and provide relief for designated sales routes.

Key Responsibilities:

  • Coordinate with the sales manager to establish route relief schedules ahead of time.
  • Deliver products, equipment, and supplies to current clients.
  • Encourage existing clients to explore additional product offerings.
  • Handle payment collections from clients.
  • Ensure optimal selection and inventory of products for each client.
  • Document and maintain records of sales, inventory, and delivery activities.
  • Oversee loading and upkeep of truck inventory.
  • Guarantee product freshness on shelves.
  • Maintain coffee brewing equipment during routes.
  • Engage in trade shows and special events to showcase the company's offerings.
  • Manage daily bank deposits for routes.
  • Keep the truck clean and perform routine maintenance.
  • May be assigned additional tasks as necessary.

Position Requirements:

  • High School diploma or equivalent is required; passing an aptitude test may substitute for formal education.
  • Minimum of one year of relevant customer sales and service experience.
  • Experience with Community Coffee may fulfill this requirement at the discretion of the hiring manager.
  • Preferred experience in route sales and cold calling within a Direct Store Delivery (DSD) environment.
  • Must be at least 21 years old.
  • A valid driver's license is required; a Commercial Driver's License (CDL) may be necessary for certain locations.
  • DOT medical certification is required.
  • Successful completion of a pre-employment physical is mandatory.
  • If clients require COVID vaccination for entry, vaccination is a condition of employment.

Desired Attributes:

  • Excellent communication and organizational skills.
  • Team-oriented mindset.

Physical Demands/Work Environment:

The physical requirements outlined here are representative of those that must be met by an employee to effectively perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities. While fulfilling the duties of this position, the employee will service/sell to approximately 20-30 clients daily and is required to:

  • Regularly use hands for handling and reaching.
  • Frequently stand, walk, climb, or balance; regularly stoop, kneel, crouch, or crawl.
  • Get in and out of a vehicle frequently.
  • Lift up to 35 pounds regularly and occasionally lift up to 40 pounds.
  • Occasionally push or pull up to 100 pounds using rolling equipment.
  • Have specific vision abilities including close vision, distance vision, and depth perception.

Work Environment:

While performing the duties of this job, the employee may work near moving mechanical parts, in high places, and in various weather conditions. Exposure to fumes or airborne particles may occur, and the noise level in the work environment is typically moderate, but may be louder in warehouse areas.

Our Core Values:

  • Champion People: Welcome individuality, learn together, encourage each other.
  • Inspire Creativity: Dream big, think fresh, make it happen.
  • Wow Our Customers: Serve with purpose, exceed expectations, do what’s right.
  • Serve Our Communities: Be genuine, bring joy, make a difference.
  • Win Together: Be brave, have fun, celebrate.

Community Coffee Company offers a competitive salary and comprehensive benefits package, including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off, and an employee assistance program.

Community Coffee Company is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, veteran status, disability, pregnancy, or any other status protected by law. Reasonable accommodations will be provided to allow applicants to participate in the hiring process if requested.

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