Patient Access Representative PRN

5 days ago

Miles City, Montana, United States Intermountain Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative PRN to join our team at Holy Rosary Hospital in Miles City, Montana. As a Patient Access Representative PRN, you will be responsible for registering patients in multiple service lines, collecting and verifying demographic, financial, and clinical information, and ensuring accurate and timely registration of patients.

Key Responsibilities
  • Register patients and collect and verify demographic, financial, and clinical information
  • Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system
  • Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms
  • Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC
  • Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service
  • Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable
  • Collect patient payments and provide accurate receipt
  • Post all payments in system and reconcile receipts with cash collected
  • Document patient account notes for all interactions/transactions
  • Maintain departmental and/or individual work queues and reports as required
  • Explain/answer patient billing inquiries and interpret statement data to resolve accounts
  • Escalate account issues which cannot be resolved
Requirements
  • High School Diploma or equivalent, preferred
  • Strong organizational skills and attention to detail, required
  • At least one (1) year of experience in the hospitality or service industry, preferred
Physical Requirements

Interact with others by effectively communicating, both orally and in writing. Operate computers and other office equipment requiring the ability to move fingers and hands. See and read computer monitors and documents. Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

About Intermountain Healthcare

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our caregivers and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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